Returns + Exchanges

 

RETURN OPTIONS
The options available to our customers when they return a product are:

Exchange – If you find that a product that you’ve received is unsatisfactory then we will gladly exchange it for another item of the same purchased value. Proof of purchase is required but may be waived if we believe that we have sold the product.

Credit – You are welcome to receive your refund in the form of a shop credit. These will be issued in the form of gift vouchers. These gift vouchers can be used either online or at any of our stores. Credit is subject to normal terms and conditions of gift vouchers.